Flash Help
- Areas that students may submit a Flash Help for include:
- Academic Challenges
- Questions about your Schedule or Course Scheduling
- Getting Involved and Connected on Campus
- Basic Needs - Access to food, housing, financial support
- Identifying Resources to Pay for College
Once a request has been received by the Office of Student Success Programs, it will be sent to the appropriate campus resource. Students will then be contacted by someone at 91传媒在线 who can help them within 1-3 business days.
- Go to the 鈥淣avigate360 Student鈥 mobile app
- Click the rocket icon and select 鈥淔lash Help鈥
- Select 鈥淐reate a Flash Help鈥
- Select a reason, the class (if relevant), and any additional comments
- Click 鈥淪ubmit鈥
The Flash Help System is not an appropriate method of communication for concerns regarding a student's mental health or safety. If you are concerned about your immediate safety, please call 330-672-2487. For immediate help after 5 p.m., text the Ohio Crisis Line: Text 4hope to 741741 or call 9-1-1.
For all matters concerning financial aid or billing, please contact the Financial, Billing and Enrollment Center by calling 330-672-6000 or visiting the FBE website.
If you are experiencing difficulties and you think you could benefit from consulting with a mental health professional, a multitude of campus resources are available and can be accessed from our Mental Health hub.
The Counseling and Psychological Services (CAPS) Office , Monday through Friday, 8:00 a.m. to 5:00 p.m. in Van Campen Hall. For urgent concerns occurring after business hours, on university holidays, or during a period in which CAPS is closed, crisis resources can be accessed by calling CAPS at 330-672-2487 and selecting option 3 to speak with an after-hours clinician.
The Counseling and Human Development Center through the College of Education, Health and Human Services in White Hall (330-672-2208).
The Psychological Clinic through the Department of Psychology in Kent Hall (330-672-2372)